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Informationen zum Autor Carol Kinsey Goman, Ph.D., founder of Kinsey Consulting Services, is an executive coach, management consultant, and keynote speaker for corporations, associations, and government agencies. She is a faculty member for the Institute of Management Studies and has served as adjunct faculty at John F. Kennedy University in the International MBA program and at the University of California in the Executive Education Department. She is the author of The Nonverbal Advantage: Secrets and Science of Body Language at Work . For more information visit: www.silentlanguageofleaders.com Klappentext THE SILENT LANGUAGE OF LEADERS Aspiring and seasoned leaders have been trained to excel at communicating verbally. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures, such as the way they sit in a business meeting, or stand at the podium at a speaking engagement, or the amount of eye contact they give in a one-on-one meeting. In The Silent Language of Leaders , leadership and communications expert Carol Kinsey Goman explains that in today's fast-paced business environment, where global interactions are increasing, mastering the art of body language is more important than ever. She explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age. Drawing on more than twenty years of experience, and on compelling psychological and neuroscience research, she shows leaders how to adjust their body language for maximum effect and how to: Use techniques like "mirroring" to build trust and encourage collaboration. Accurately read the nonverbal signals of your counterparts to increase success in negotiations. Use body language to project confidence and candor when managing change. Communicate nonverbally in virtual environments. Channel your gender's natural body language inclinations for improved leadership results. Identify which nonverbal signals communicate internationally and which are culture-bound. Profound changes are shaking up our lives and the kind of leaders the world seeks. As the pace of change continues to accelerate, stay ahead of the curve by mastering the silent language of leadership.* In The Silent Language of Leadership, Goman explains that personal space, physical gestures, posture, facial expressions can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age. Inhaltsverzeichnis Introduction: The Leadership-Body Language Connection 1 1 Leadership At A Glance 13 Your Three Brains 15 Wired for Body Language 18 The Eye of the Beholder 20 Personal Curb Appeal 21 Five Mistakes People Make Reading Your Body Language 27 When Your Body Doesn't Match Your Words 32 The Body Language of a Great Leader 34 2 Negotiation 35 Four Tips for Reading Body Language 38 Are They with You or Against You? 42 Dealing with the Disengaged 53 Are They Bluffing? 54 Body Language Guidelines for Negotiators 57 3 Leading Change 67 This Is Your Brain on Change 68 The Body-Mind Connection 73 Announcing Change 79 What Do People Want from You? 90 The Power of Empathy 91 4 Collaboration 93 The Universal Need for Collaboration 94 Wired to Connect 97 Six Body Language Tips for Inclusion 102 The Importance of How You Say What You Say 108 Using Space 111 Dress for Success 121 What Your Office Says About You 123 Familiarity Breeds Collaboration 125 5 Communicating Virtually And Face-To-Face 127
