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Informationen zum Autor Charles Conrad is Professor of Organizational Communication at Texas A&M University. He has received more than a dozen college- and university-level teaching awards, including the National Communication Association's Donald Ecroyd Award. He is the author or editor of nine books, the most recent of which are Organizational Rhetoric (2011) and Global Engineering (2010). Marshall Scott Poole is Professor of Communication and Director of the Institute for Computing in the Humanities, Arts, and Social Science at the University of Illinois Urbana-Champaign. He has received several teaching awards and multiple research awards, including the Steven Chaffee Lifetime Productivity Award from the International Communication Association. He is the author or editor of eleven books, including Working Through Conflict (2008) and Handbook of Organizational Change and Innovation (2004). Klappentext Surveying a wide variety of disciplines, this fully-revised 7th edition offers a sophisticated and engaging treatment of the rapidly expanding field of organizational communication* Places organizations and organizational communication within a broader social, economic, and cultural context* Applies a global perspective throughout, including thoughtful consideration of non-Western forms of leadership, as well as global economic contexts* Offers a level of sophistication and integration of ideas from a variety of disciplines that makes this treatment definitiveUpdated in the seventh edition:* Coverage of recent events and their ethical dimensions, including the bank crisis and bailouts in the US and UK* Offers a nuanced, in-depth discussion of technology, and a new chapter on organizational change* Includes new and revised case studies for a fresh view on perennial topics, incorporating a global focus throughout* Online Instructors' Manual, including sample syllabi, tips for using the case studies, test questions, and supplemental case studies Zusammenfassung With a sophisticated and approachable style that has made it a standard in the field, this fully revised seventh edition of Strategic Organizational Communication engages readers in a comprehensive discussion of organizational communication theories. Inhaltsverzeichnis Preface xi Unit I Underlying Concepts 1 Chapter 1 Strategic Organizational Communication 3 Organizational Communication as Strategic Discourse 5 Case Study 1.1. How to Handle the Scarlet Email 7 The Fundamental Paradox 10 Thinking Strategically About Organizing and Communicating 12 Case Study 1.2. Can You Trust Anyone Under Thirty? 14 Creating Socio-Economic Spaces 18 Making Organizations Look Alike 20 Strategies of Organizing 23 Strategic Communication for Individual Members of Organizations 24 Summary: The Complexities of Organizational Communication 26 Chapter 2 Keys to Strategic Organizational Communication 30 Seeing Connections: The Importance of Systems Thinking 32 Case Study 2.1. There Go the Lights, Here Come the Babies? 40 Uncovering Assumptions: The Importance of Critical Thinking 43 Valuing Differences: The Advantages of Diversity 47 Thinking Globally: The Challenges of Globalization 49 Understanding Technology: A Radical Force for Change 52 Case Study 2.2. Working in the Virtual Future: An Optimistic View (Looking Back) 58 Summary 66 Unit II Strategies of Organizing 71 Chapter 3 Traditional Strategies of Organizing 73 Traditional Strategies of Organizational Design 75 Case Study 3.1. Feel Safer Now? 83 Traditional Strategies of Motivation, Control, and Surveillance 89 Case Study 3.2. The Power of Rewards at Industry International 92 Traditional Strategies of Leadership 9...
List of contents
Unit I: Underlying Concepts
1. Strategic Organizational Communication
2. Keys to Strategic Organizational Communication
Unit II: Strategies of Organizing
3. Traditional Strategies of Organizing
4. Relational Strategies of Organizing
5. Cultural Strategies of Organizing
6. Network Strategies of Organizing
Postscript to Unit II: Contingency Perspective on Organizing Strategies
Unit III: Challenges in the 21st Century
7. Communication, Power, and Politics in Organizations
8. Communication, Decision Making, and Conflict in Organizations
9. Communciation and Organizational Change
10. Communication and Diverse Workplaces
11. Communication, Globalization, and Organizations
12. Communication, Ethics, and Organizational Rhetoric
Postscript to Unit III
Epilogue
Report
"Strategic Organizational Communication has been truly revitalized with its comprehensive coverage of organizational issues within the communication community. Enhanced with new material on such issues as globalization, ethics, and change, the combination of in-depth reporting and pointed cases will provide students with useful, relevant insight into the complexities of organizational life."
- Cynthia Hardy, University of Melbourne
"Professors Conrad and Poole have maintained the solid core of critical analysis that has been the hallmark of this book, while thoroughly updating the cases and issues in the 7th edition. Bravo!"
- James A. Anderson, University of Utah
