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List of contents
1. Sources of Understanding Organization Change
Introduction
Potential Literature
The Tipping Point
2. Rethinking Organization Change
The Paradox of Planned Organization Change
Making the Case for Organization Change
Personal Declarations and Points of View
A Closing Request
3. A Brief History of Organization Change
Scientific Management
The Hawthorne Studies
Industrial Psychology
Survey Feedback
Sensitivity Training
Sociotechnical Systems
Organization Development
The Managerial Grid and OD
Coercion and Confrontation
Management Consulting
4. Theoretical Foundations of Organizations and Organization Change
Open System Theory
Characteristics of Open Systems
Organization Change is Systemic
Toward a Deeper Understanding of Organization Change
Capra's Three Criteria for Understanding Life
Implications for Organizations and Organization Change
5. The Nature of Organization Change
Revolutionary Change
Evolutionary Change
Revolutionary Change: Case Example
Evolutionary Change: Case Example
6. Levels of Organization Change: Individual, Group, and Larger System
Change in Organizations at the Individual Level
Individual Responses to Organization Change
Change in Organizations at the Group Level
Group Responses to Organization Change
Change in Organizations at the Larger-System Level
System Responses to Organization Change
7. Organization Change: Research and Theory
Reviews of Organization Change Research
More Recent Approaches to Research and Theory
Organization Models
Organization Change Theory
Current Thinking Regarding Organization
Change and Theory
8. Conceptual Models for Understanding Organization Change
Content: What to Change
Process: How to Change-- A Theoretical Framework
Process: How to Change-- Practice Frameworks
Mini-Theories Related to Organization Change
The Content and Process of Strategic Change in Organizations
Strategies for Effecting Change in Human Systems
9. Integrated Models for Understanding Organizations and for Leading and Managing Change
What is an Organizational Model?
Why Use an Organization Model?
Organization Models and Organization Change
A Comparison of the Three Models
10. The Burke-Litwin Causal Model of Performance and Change
Background
The Model
Support for the Model's Validity
11. Application of the Burke-Litwin Model
Case 1: Dime Bancorp, Inc.
Case 2: British Broadcasting Corporation (BBC)
12. Transformation Leadership
Does Leadership Matter?
Toward Further Definition
Transformational Leadership According to Bass
Characteristics of Executive Leadership
Howard Gardner's Leading Minds
Howard Gardner's Changing Minds
13. Leading Organization Change
Phases of Organization Change and the Leader's Role
Apply the "Tipping Point" Principles to Planned Organization Change
14. Organization Change: Integration and Future Needs
Changing the Organization
Successful Processes of Organization Change
The Look of Change
Organization Change: What We Need to Know
Priorities
Conclusion
Appendix: Annotated Bibliography
