Communicating One-To-One At Work

Zusatztext "The clear layout and flexibility of the workbooks makes this a useful addition to any management training programme. The mixture of checks and exercises ensures learning is confirmed and immediate feedback is available as delegates progress through the book." Bob Mackay! Group Training Consultant! Christian Salvesen Informationen zum Autor Published for the Institute of Leadership & Management Klappentext Contains a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership and Management (ILM) to support their Level 3 Certificate in First Line Management. This series consists of books whose learning content is closely aligned to the Level 3 S/NVQ in Management. Zusammenfassung A helpful resource for those studying business communication, this text works well alongside Understanding the Communication Process in the Workplace. Both books form part of the Institute of Learning & Management Super Series to accompany a flexible learning programme. Inhaltsverzeichnis Introduction; Chapter 1 Session AOne-to-one meetings; Chapter 2 Session BNon-verbal communication; Chapter 3 Session CInterviewing; Chapter 4 Performance checks; Chapter 5 Reflect and review;

Product details

• Authors: Institute of Leadership & Mana, Institute of Leadership & Management, Institute of Leadership & Management
• Assisted by: Institute of Leadership & Management (Editor), Institute of Leadership & Mana (Editor of the series)
• Publisher: ELSEVIER SCIENCE BV
• Languages: English
• Product format: Paperback / Softback
• Released: 18.04.2007
• EAN: 9780080464381
• ISBN: 978-0-08-046438-1
• No. of pages: 104
• Dimensions: 210 mm x 298 mm x 13 mm
• Series: Institute of Management & Learning Super Series; Institute of Learning & Management Super Series; Institute of Learning & Management Super Series
• Subjects: Social sciences, law, business > Business > Management; BUSINESS & ECONOMICS / Management, Management & management techniques, Management and management techniques