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Informationen zum Autor Mel Silberman is president of Active Training in Princeton! New Jersey! a consulting firm that provides courses on active training techniques! interpersonal intelligence! and team facilitation. He is the author or coauthor of the best-selling books! Active Training! 101 Ways to Make Training Active! and PeopleSmart.Freda Hansburg is vice president of Active Training and coauthor of PeopleSmart. Klappentext The 60-Minute Active Training SeriesHow to Speak Up Without Putting Others downParticipant's WorkbookAssertive people are able to clearly make their point! speak their mind! and express their needs while maintaining others' self-esteem. How to Speak Up Without Putting Others Down! Participant's Workbook from the popular 60-Minute Active Training Series offers you a ready-made design for an effective! yet brief program that will teach you how to express yourself clearly! directly! and tactfully. Specifically! you will learn how to* Express yourself in a straightforward way-without offending others* Stand your ground! tactfully even in the face of resistance* Persist with people who fail to follow through on their communications and promisesThe 60-Minute Active Training Series offers targeted learning solutions designed around the Active Training method pioneered by Mel Silberman. Each title in the series focuses on a core interpersonal or team-related skill and can be facilitated in the workplace! or as part of a formal training program.Active Training is one of the most significant learning methods to emerge in the last thirty years. The effectiveness of the method is due in large part to the connections made between learning and participant's own! personal experience. It's an approach that enhances learning transfer by motivating participants to immediately apply what they learn back in the workplace."In less time than it takes to go out to lunch! participants gain valuable knowledge! master practical techniques! and acquire skills immediately applicable to personal or professional situations. Practical! participative! producing results-what more could any trainer or performance-improvement technologist want?"-Elaine Biech! author! Training for DummiesCollect All the Books in The 60 Minute Active Training Series for Your Professional LibraryHow to Bring Out the Better Side of Difficult People! Leader's Guide and Participant's WorkbookHow to Encourage Constructive Feedback from Others! Leader's Guide and Participant's WorkbookHow to Contribute to Your Team's Success! Leader's Guide and Participant's WorkbookHow to Resolve Conflict Effectively! Leader's Guide and Participant's Workbook Zusammenfassung Teaches you how to communicate in order to make a point clearly, speak our minds, and express our needs. This one hour training program provides strategies for expressing yourself clearly, directly and tactfully. Inhaltsverzeichnis About This Brief Training Session.Self-Assessment.Thinking About Assertiveness.Coaching Tips.Practicing Assertiveness.Try It: Experiments in Change.Bumper Sticker.Reading. ...
List of contents
About This Brief Training Session.
Self-Assessment.
Thinking About Assertiveness.
Coaching Tips.
Practicing Assertiveness.
Try It: Experiments in Change.
Bumper Sticker.
Reading.
