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Lance Bettencourt, Lance A. Bettencourt, Bettencourt Lance - Service Innovation
Lance Bettencourt, Lance A. Bettencourt, Bettencourt Lance Service Innovation English 01.07.2010 Hardback Fr. 66.00 3-5 weeks
Adyl Aliekperov - Customer Experience Model
Adyl Aliekperov Customer Experience Model English 02.04.2022 Paperback / Softback Fr. 39.50 3-5 weeks
Laura Patterson - Fast-Track Your Business
Laura Patterson Fast-Track Your Business English 31.01.2020 Paperback / Softback Fr. 30.60 2-3 weeks (title will be printed to order)
Wei lun Chang, Wei-Lun Chang - Service Mining
Wei lun Chang, Wei-Lun Chang Service Mining English 01.07.2013 Paperback / Softback Fr. 36.30 2-3 weeks (title will be printed to order)
Lucas Conley, Conley Lucas, Mark Miller - Legacy in the Making: Building a Long-Term Brand to Stand Out in a Short-Term World
Lucas Conley, Conley Lucas, Mark Miller Legacy in the Making: Building a Long-Term Brand to Stand Out in a Short-Term World English 03.05.2022 Paperback / Softback Fr. 48.90 3-5 weeks
Ian Grais, Tom Shepansky, Chris Staples - Rethink the Business of Creativity
Ian Grais, Tom Shepansky, Chris Staples Rethink the Business of Creativity English 09.04.2020 Hardback Fr. 37.50 3-5 weeks
Amie Taal, Amie Taal, Taal Amie - Gdpr Challenge
Amie Taal, Amie Taal, Taal Amie Gdpr Challenge English 18.11.2021 Hardback Fr. 150.00 3-5 weeks
Andre Lacroix - Leadership With Soul: Putting People At The Heart Of Your Growth Strategy
Andre Lacroix Leadership With Soul: Putting People At The Heart Of Your Growth Strategy English 20.12.2022 Paperback / Softback Fr. 44.50 3-5 weeks
Andre Lacroix - Leadership With Soul: Putting People At The Heart Of Your Growth Strategy
Andre Lacroix Leadership With Soul: Putting People At The Heart Of Your Growth Strategy English 20.12.2022 Hardback Fr. 60.50 3-5 weeks
Thomas A. Cook, Thomas A. (American River International Cook, Thomas A. (Managing Director Cook, Cook Thomas A. - Art of Mastering Sales Management
Thomas A. Cook, Thomas A. (American River International Cook, Thomas A. (Managing Director Cook, Cook Thomas A. Art of Mastering Sales Management English 24.11.2009 Hardback Fr. 136.00 1-3 weeks (not available at short notice)
Peter Cheverton, Peter Weber Cheverton, Cheverton Peter, Kingsley Weber, Weber Kingsley - Building the Value Machine
Peter Cheverton, Peter Weber Cheverton, Cheverton Peter, Kingsley Weber, Weber Kingsley Building the Value Machine English 03.11.2009 Hardback Fr. 56.90 1-3 weeks (not available at short notice)
L. Harden, Leland Harden, Bob Heyman, Bob Professor Heyman, Robert Heyman - Digital Engagement: Internet That Captures Customers and Builds
L. Harden, Leland Harden, Bob Heyman, Bob Professor Heyman, Robert Heyman Digital Engagement: Internet That Captures Customers and Builds English 20.02.2009 Paperback / Softback Fr. 31.50 1-3 weeks (not available at short notice)
Lee Cockerell, Cockerell Lee - Creating Magic
Lee Cockerell, Cockerell Lee Creating Magic English 02.07.2009 Paperback / Softback Fr. 27.90 1-3 weeks (not available at short notice)
John P. Wilson, WILSON JOHN P, Wilson John P. - Call Centre Training Handbook
John P. Wilson, WILSON JOHN P, Wilson John P. Call Centre Training Handbook English 03.12.2008 Hardback Fr. 86.00 1-3 weeks (not available at short notice)
Charlie Dawson, Charlie Meehan Dawson, Sean Meehan, Seán Meehan - Customer Copernicus
Charlie Dawson, Charlie Meehan Dawson, Sean Meehan, Seán Meehan Customer Copernicus English 17.05.2021 Paperback / Softback Fr. 52.50 3-5 weeks
Fiona Green, Green Fiona - Winning With Data in the Business of Sports
Fiona Green, Green Fiona Winning With Data in the Business of Sports English 18.03.2021 Hardback Fr. 58.90 3-5 weeks
Aaron Painter - Loyal: Listen or You Always Lose: A Leader's Guide to Winning Customer and Employee Loyalty
Aaron Painter Loyal: Listen or You Always Lose: A Leader's Guide to Winning Customer and Employee Loyalty English 26.08.2017 Paperback / Softback Fr. 25.80 3-5 weeks (title will be specially ordered)
Shari Moss - Be Ready to Dance with Your Customer!: How Solid Customer Service Puts You Ahead of the Competition
Shari Moss Be Ready to Dance with Your Customer!: How Solid Customer Service Puts You Ahead of the Competition English 04.09.2016 Paperback / Softback Fr. 27.00 3-5 weeks (title will be specially ordered)
Seth Kinnett, Kinnett Seth - How to Win At Crm
Seth Kinnett, Kinnett Seth How to Win At Crm English 30.09.2020 Paperback / Softback Fr. 75.00 1-3 weeks (not available at short notice)
Philip Sugai, Philip (Doshisha University Sugai, Sugai Philip - Building Value Through Marketing
Philip Sugai, Philip (Doshisha University Sugai, Sugai Philip Building Value Through Marketing English 23.09.2020 Paperback / Softback Fr. 58.90 1-3 weeks (not available at short notice)