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IT Service Management Global Best Practices: Volume 1
English
01.04.2008
Paperback / Softback
Fr. 171.60
Gestion de Servicios ti Basado en ITIL - Guia de Bolsillo
Spanish
30.08.2008
Paperback / Softback
Fr. 37.40
IT Service Management - An Introduction based on ISO 20000 and ITIL V3
English
01.01.2007
Book
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ITIL® Lifecycle Approach Based on ITIL® V3, deutsche Ausgabe, 5 Bde.
German
11.12.2008
Paperback / Softback
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