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Leonard Berry, Leonard L. Berry, Berry Leonard, Kent Seltman, Kent D. Seltman - Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations
Leonard Berry, Leonard L. Berry, Berry Leonard, Kent Seltman, Kent D. Seltman Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations English 31.05.2017 Paperback / Softback Fr. 44.50 3-5 weeks
Leonard L. Berry, Berry Leonard L., A. Pasuraman - Marketing Services
Leonard L. Berry, Berry Leonard L., A. Pasuraman Marketing Services English 16.04.2004 Paperback / Softback Fr. 23.50 1-3 weeks (not available at short notice)
Heather Berry, Leonard L Berry, Leonard L. Berry - On Great Service
Heather Berry, Leonard L Berry, Leonard L. Berry On Great Service English 01.01.2008 Hardback Fr. 66.20 1-3 weeks (not available at short notice)
Leonard L. Berry, Kent D. Seltman, Gary Regal - Management Lessons from Mayo Clinic: Inside One of the Most Admired Service Organizations (Audio book)
Leonard L. Berry, Kent D. Seltman, Gary Regal Management Lessons from Mayo Clinic: Inside One of the Most Admired Service Organizations (Audio book) English 01.01.2017 Audio book Fr. 54.00 at least 4 weeks (title will be specially ordered)
Leonard Berry, Leonard L. Berry, Berry Leonard L. - Discovering The Soul Of Service
Leonard Berry, Leonard L. Berry, Berry Leonard L. Discovering The Soul Of Service English 15.05.1999 Hardback Fr. 35.50 6-7 weeks
Leonard L. Berry - Die Kunst, Kunden zu begeistern
Leonard L. Berry Die Kunst, Kunden zu begeistern German 01.01.2000 Hardback Sold out
Leonard L. Berry - Top-Service
Leonard L. Berry Top-Service German 01.01.1996 Hardback Sold out
Leonard L. Berry, A. Parasuraman, Valarie A. Zeithaml - Qualitätsservice
Leonard L. Berry, A. Parasuraman, Valarie A. Zeithaml Qualitätsservice German 01.01.1992 Hardback Sold out
Leonard L. Berry, A. Parasuraman - Service-Marketing
Leonard L. Berry, A. Parasuraman Service-Marketing German 01.01.1992 Hardback Sold out