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Peter Brooks, itSMF - The IT Service Management Forum, Jan Van Bon, Tieneke Verheijen, Peter Brooks - Metrics for IT Service Management

Peter Brooks, itSMF - The IT Service Management Forum, Jan Van Bon, Tieneke Verheijen, Peter Brooks Metrics for IT Service Management English 01.01.2006 Paperback / Softback Fr. 104.40 2-3 weeks (title will be printed to order)

Jan van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Jan Van Bon... - ITIL V3

Jan van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Jan Van Bon... ITIL V3 English 01.01.2007 Paperback / Softback Fr. 55.10 2-3 weeks (title will be printed to order)

Sven den Boer, itSMF - The IT Service Management Forum, Jan van Bon, Tieneke Verheijen - Six Sigma for IT Management - A Pocket Guide

Sven den Boer, itSMF - The IT Service Management Forum, Jan van Bon, Tieneke Verheijen Six Sigma for IT Management - A Pocket Guide English 17.04.2008 Paperback / Softback Fr. 29.40 3-5 weeks (title will be specially ordered)

Jan van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Jan Van Bon... - ITIL - Das Taschenbuch

Jan van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Jan Van Bon... ITIL - Das Taschenbuch German 21.11.2007 Paperback / Softback Fr. 37.40 at least 4 weeks (title will be specially ordered)

Jan van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Annelies van der Veen... - Gestion de Servicios ti Basado en ITIL - Guia de Bolsillo

Jan van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Annelies van der Veen... Gestion de Servicios ti Basado en ITIL - Guia de Bolsillo Spanish 30.08.2008 Paperback / Softback Fr. 37.40 at least 4 weeks (title will be specially ordered)

Rajeev Andharia, Sven den Boer, Jan van Bon, Sven Den Boer, Melvin Harteveld, Tieneke Verheijen - Six Sigma for IT Management

Rajeev Andharia, Sven den Boer, Jan van Bon, Sven Den Boer, Melvin Harteveld, Tieneke Verheijen Six Sigma for IT Management English 10.10.2014 Paperback / Softback Sold out

Mike Pieper, Van Haren Publishing, Annelies van der Veen, Tieneke Verheijen, Jan van Bon - ITIL® Lifecycle Approach Based on ITIL® V3, deutsche Ausgabe, 5 Bde.

Mike Pieper, Van Haren Publishing, Annelies van der Veen, Tieneke Verheijen, Jan van Bon ITIL® Lifecycle Approach Based on ITIL® V3, deutsche Ausgabe, 5 Bde. German 11.12.2008 Paperback / Softback Sold out

Leo van Selm, Van Haren Publishing, Jan van Bon, Selma Polter, Tieneke Verheijen - ISO/IEC 20000 - Eine Einführung

Leo van Selm, Van Haren Publishing, Jan van Bon, Selma Polter, Tieneke Verheijen ISO/IEC 20000 - Eine Einführung German 08.04.2009 Paperback / Softback Sold out