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Zusatztext The Washington Post Well-documented! powerful! thorough...valuable for aspiring managers...must reading for board members and owners of companies looking for leaders. Informationen zum Autor John P. Kotter is Chairman of the Organizational Behavior and Human Resource Management Area at the Harvard Business School. The winner of two McKinsey Awards from the Harvard Business Review, he is the author of six books, including Power and Influence (also published by The Free Press). Klappentext In this unprecedented study of America's leading executives, John Kotter shatters the popular management notion of the effective 'generalist' manager who can step into any business of division and run it. Based on his first - hand observations of fifteen top GMs from nine major companies, Kotter persuasively shows that the best manager is actually a specialist who has spent most of his or her career in one industry, learning its intricacies and establishing cooperative working relationships. Zusammenfassung In this unprecedented study of America's leading executives! John Kotter shatters the popular management notion of the effective "generalist" manager who can step into any business or division and run it. Based on his first-hand observations of fifteen top GMs from nine major companies! Kotter persuasively shows that the best manager is actually a specialist who has spent most of his or her career in one industry! learning its intricacies and establishing cooperative working relationships. Acquiring the painstaking knowledge and large! informal networks vital to being a successful manager takes years; outsiders! no matter how talented or well-trained seldom can do as well! this in-depth profile reveals. Much more than a fascinating collective portrait of the day-to-day activities of today's top executives! The General Managers provides stimulating new insights into the nature of modern management and the tactics of its most accomplished practitioners. Inhaltsverzeichnis ContentsPreface to the Paperback EditionPreface1. INTRODUCTIONThe Participants in the StudyA Few Examples: Gaines, Thompson, and RichardsonThe Findings and Their Presentations: Some Initial CommentsThe Organization of the BookThe Major Themes2. THE GENERAL MANAGEMENT JOBS: KEY CHALLENGES AND DILEMMASThe Jobs, the Context and the Emergent DemandsJob Demands I: Challenges and Dilemmas Associated with the ResponsibilitiesJob Demands II: Challenges and Dilemmas Associated with the RelationshipsThe Overall Demands: A SummaryDifferences in Job DemandsSeven Different Kinds of GM JobsDifferent Business and Corporate Settings: The Impact of Size, Age, Performance Level, and Other FactorsSummary and Discussion3. THE GENERAL MANAGERS: PERSONAL AND BACKGROUND CHARACTERISTICSCommon Personal CharacteristicsBasic PersonalityKnowledge and RelationshipsJob-related Reasons for the SimilaritiesCommon Background CharacteristicsChildhood Family EnvironmentEducational and Career ExperiencesPossible Reasons for the Background SimilaritiesDifferences in Personal and Background CharacteristicsAge-related DifferencesJob-related Reasons for Individual DifferencesMain Factors Creating MisfitsSummary and Discussion4. GENERAL MANAGERS IN ACTION: PART I -- SIMILARITIES IN BEHAVIORThe ApproachAgenda SettingNetwork BuildingExecution: Getting Networks to Implement AgendasUnderlying Reasons for the Basic ApproachForces Behind the Agenda-setting ProcessForces Behind the Network-building ProcessForces Behind the Execution ProcessManifestations of This Approach in Daily BehaviorThe Twelve Visible Patterns in How They Use Their TimeA Specific ExampleJob-related Reasons for the SimilaritiesPatterns Directly Related to Their Approach to the JobThe Efficiency of Seemingly Inefficient BehaviorSummary and Discussion5. GENERAL MANAGERS IN ACTION: PART II -- DIFFERENCES IN BEHAVIORThe Basic PatternsThe Range of DifferencesAnteceden...