Managing Change - Manga for Success

CREATE A HIGH-PERFORMING TEAM BY EMPLOYING EFFECTIVE CHANGE MANAGEMENT
 
Do you want to improve your current workplace or organization? Organization Development can teach you what steps you can take to achieve your goals. You'll follow Chuji, a store manager at an automobile company who's been sent to a troubled dealership branch and learn from the challenges he faces as he implements a series of managerial changes only to meet resistance and hostility from employees and leaders. You'll also learn about:
 
* How to overcome obstacles and resistance to organizational change
* How to employ the principles of visibility, communication, and visioning while leveraging the strengths of your team
* The science of organizational development
 
Managing Change is an indispensable roadmap to effective change management that will help you shift the mindset of your team members from individualism to one focused on the good of the organization and the team as a whole. Find out why the Manga For Success series--now available in English for the first time--is so popular in Japan, Korea, and beyond.

Sommario

Introduction 9
 
Prologue Problems Keep Happening Yet the Workplace Stays the Same
 
Story 1 The Unchanging Workplace 16
 
1-1 The Human Side of Workplaces and Organizations 34
 
The Hard and Soft Sides of an Organization / Why Managing the Human Side Is Important
 
1-2 Technical Problems and Adaptive Challenges 39
 
There Are Two Sides to a Problem / Common Leader and Manager Mistakes
 
1-3. Adaptive Challenges and Organization Development 43
 
Problems in the Human Side Include Adaptive Challenges
 
Part 1 What Is Organization Development?
 
Story 2 Meeting a Supporter of Organization Development 46
 
2-1 What Exactly Is Organization Development? 65
 
Organization Development Is a "Label" / Defining
 
Organization Development
 
2-2 Steps in Organization Development 69
 
How to Deal with Adaptive Challenges / The Three Steps in
 
Organization Development / Organization Development
 
Step 1: Seeing the Problem / Organization Development
 
Step 2: Serious Discussion / Organization Development
 
Step 3: Building a Future
 
2-3 What Exactly Is a Discussion? 80
 
Discussion Means Two-way Communication Where
 
Meaning Is Conveyed / The Four Levels of Two-way
 
Communication / Level 1: Polite Conversation / Level 2: Debate / Level 3: Introspective Discussion / Level 4: Productive Discussion / Discussion Levels and the Three Steps of Organization Development
 
Part 2 The Core Team as an Agent of Change
 
Story 3 Building a Core Team 94
 
3-1. The Importance of Trying to See What You Don't See 111
 
The Difficulty of Trying to Understand the Feelings of Someone Before You / What Is Needed to See the Human Side?
 
3-2 The Core Team to Propel Change 115
 
Propelling and Suppressing Change / A Core Team to Increasingly Propel Change
 
3-3 Propelling Organization Development 120
 
Roles Needed Besides the Core Team / Transformation
 
Leader / Organization Development Supporter / Sponsor
 
3-4. Process Consultation--How Do Supporters Support Organization Development? 126
 
The Three Styles of Support / The Specialist Style: Teaching Solution Strategies and Giving Information / Doctor-Patient
 
Style: Diagnosis and Prescription / Process Consultation
 
Style: Participatory Support / An Example of Process
 
Consultation Support / Building a Support Relationship as a
 
Participant
 
Part 3 From Individual Work to Cooperation
 
Story 4 Toward Being Able to Teach Each Other 134
 
4-1 Moving from Individual Work to Cooperation 157
 
Why Work Is Being Done Individually / The Shortcomings of Individual Work / From Individual to Cooperative Work
 
4-2 Expanding Organization Development 164
 
Structured and Unstructured Organization Development /
 
Increasing the Power of the Core Team to Transform Itself
 
4-3 Dealing with Resistance to Change 169
 
Resistance to Change Is Healthy / Dealing with Negative
 
Reactions / Building Successful Experiences through Small
 
Attempts
 
Part 4 Changing the Individual Mindset
 
Story 5 Outgrowing Focus on Individual Work and Achievements 176
 
5-1 Differences in Mindsets 192
 
The Achievement Mindset Dominates Businesses / Moving from the Achievement Mindset to the Organization Development Mindset
 
5-2 Discussion with People You're in Conflict with 197
 
The Pattern in Connections That Don't Go Well / Discussing and Building a Cooperative Relationship with People You're in Conflict with / Using Appreciative Inquiry

Info autore

KAZUHIKO NAKAMURA is a professor of human psychology in the Humanities Department and the head of the Human Relations Research Center at Nanzan University. His areas of expertise include organization development, human relations training, and group dynamics. He is a member of the NTL Institute in America and completed their certificate program for organization development.

Riassunto

CREATE A HIGH-PERFORMING TEAM BY EMPLOYING EFFECTIVE CHANGE MANAGEMENT

Do you want to improve your current workplace or organization? Organization Development can teach you what steps you can take to achieve your goals. You'll follow Chuji, a store manager at an automobile company who's been sent to a troubled dealership branch and learn from the challenges he faces as he implements a series of managerial changes only to meet resistance and hostility from employees and leaders. You'll also learn about:

* How to overcome obstacles and resistance to organizational change
* How to employ the principles of visibility, communication, and visioning while leveraging the strengths of your team
* The science of organizational development

Managing Change is an indispensable roadmap to effective change management that will help you shift the mindset of your team members from individualism to one focused on the good of the organization and the team as a whole. Find out why the Manga For Success series--now available in English for the first time--is so popular in Japan, Korea, and beyond.

Dettagli sul prodotto

• Autori: K Nakamura, Kazuhiko Nakamura, Kazuhiko (Nanzan University) Nakamura
• Editore: Wiley, John and Sons Ltd
• Lingue: Inglese
• Formato: Tascabile
• Pubblicazione: 01.04.2023
• EAN: 9781394176229
• ISBN: 978-1-394-17622-9
• Pagine: 256
• Serie: Manga for Success
• Categorie: Scienze sociali, diritto, economia > Economia > Management; Management, Change, Change Management, Changemanagement, Change-Management, Business & management, Management: leadership and motivation, Advice on careers and achieving success, Management and management techniques, Wirtschaft u. Management, Spezialthemen Wirtschaft u. Management, Business & Management Special Topics