World of Waiters

Originally published in 1984, The World of Waiters provides a close look at the area of everyday working life, focusing on the profession of waiters.

Info autore

Mars, Gerald ; Nicod, Michael

Riassunto

Originally published in 1984, The World of Waiters provides a close look at the area of everyday working life, focusing on the profession of waiters. The book addresses the complex world of waiters, look at the insecurities, hierarchies and ‘the politics of serving’ that come into play in the everyday working life of a waiter. The book addresses the issues facing waiters in everyday life, including the placing and spacing of customers, the process of ordering and tipping, and customer complaints – all of these are looked at through the lens of the rules adhered to by waiters. The book is created from data compiled by the from 5 English hotels at varying grades. This book provides an interesting case study of the restaurant industry, and will be of interest to any academics working in the field of sociology, in particular the field of the sociology of work and anthropology.

Dettagli sul prodotto

• Autori: Gerald Mars, Michael Nicod, Gerald Nicod Mars, Nicod Michael
• Con la collaborazione di: Gerald Mars (Editore), Michael Nicod (Editore)
• Editore: Taylor & Francis Ltd.
• Lingue: Inglese
• Contenuto: Libro
• Forma del prodotto: Copertina rigida
• Data pubblicazione: 31.10.2018
• Categoria: Scienze sociali, diritto, economia > Sociologia > Teorie sociologiche; Guide e manuali > Mangiare e bere > Libri di cucina a tema
• EAN: 9780367027902
• ISBN: 978-0-367-02790-2
• Numero di pagine: 158
• Serie: Routledge Revivals; Routledge Revivals
• Categorie: SOCIAL SCIENCE / Sociology / General, COOKING / Tablesetting, Sociology: work & labour, Sociology: work and labour, Hotel & catering trades, Hotel, hospitality and catering trades