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Informationen zum Autor Sue Bishop is a trainer and consultant. She is the author of several training sourcebooks, also published by Kogan Page. Klappentext Being assertive is being able to express yourself with confidence so that you don't have to resort to being passive, aggressive or manipulative. By developing assertiveness and becoming aware of our own strengths and weaknesses, you can learn how best to modify your behaviour in social and business interactions. Develop Your Assertiveness, 3rd edition offers simple techniques to enable you to become more assertive. Packed with examples and exercises, it is a self-help guide covering topics such as: · The importance of choice behaviour; · Tension control; · Self-awareness and self-esteem; · Relationships; · Making and refusing requests; · Dealing with problem people; · Tricky situations Simply reading Develop Your Assertiveness will not make you more assertive, but if you work through exercises and activities it includes, practicing face-to-face dialogue with friends, colleagues or a group, you will be able to measure your progress and reach your goal.Is packed with self-assessment tools and exercises Zusammenfassung Develop Your Assertiveness is an easy to follow guide with a range of self-assessment tools and exercises that will help you become more confident. Inhaltsverzeichnis 1 To be, or not to be? 2 Prepare to assert yourself3 Positive thinking4 Right and wrongs5 Now and then6 Now see hear7 Body talk8 Relationships9 Words and phrases10 Power11 Yes and no12 Problem people13 Tricky situations
