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This book provides a foundational understanding of Supply Chain Management (SCM), covering the strategic end-to-end process of procurement, production and distribution of goods. Organized around proven frameworks and operational models, this book emphasizes how effective SCM contributes to business efficiency, competitiveness, profitability, and customer satisfaction.
Unlike typical introductory textbooks that may overemphasise theoretical frameworks, this book presents essential concepts and models, such as the SCOR Model and key risk management strategies, in a digestible manner. It supplements these with clear opportunities to apply knowledge to modern challenges, demonstrating how strategic thinking can be constructively implemented to achieve global success. The textbook is structured to guide readers from foundational knowledge to advanced application, covering topics from the Definition and Importance of Supply Chain Management to Key Frameworks, Models, and Theories in SCM, and the critical role of Digital Innovations, Operations, and Sustainability. Students will gain the ability to explain core SCM concepts and develop analytical skills through diverse, contemporary cases. Template KPIs, warehouse and supply chain performance formulas, and a list of common acronyms are also included as an appendix.
This textbook is ideal for undergraduate courses in supply chain management. Its focus on applications will also make it attractive to students taking vocational training at technical institutes.
About the author
Drew Dale is an experienced practitioner and educator in Supply Chain Management, specialising in operations, risk management, and the strategic integration of digital innovations and sustainable practices. He holds an MBA (UniSC) and is a Fellow of the Institute of Managers and Leaders (FIML).
