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Informationen zum Autor Keyes, Jessica Klappentext Knowledge management (KM) is the identification and analysis of required knowledge and the planning and control of actions to develop "knowledge assets." This volume provides the framework for the strategic use of the information intelligence processes - business intelligence, content management, and knowledge management. The author explains every facet of these three subjects, enabling readers to understand these sophisticated business concepts within the framework of information technology. Knowledge Management, Business Intelligence, and Content Management: The IT Practitioner's Guide discusses creation, protection, development, sharing, and management of information and intellectual assets through the use of business intelligence and other knowledge sharing and analytical techniques. Zusammenfassung Knowledge management is the identification and analysis of available and required knowledge, and the subsequent planning and control of actions, to develop knowledge assets. This book discusses creation, protection, development, sharing, and management of intellectual assets through the use of business intelligence and other analytical techniques. Inhaltsverzeichnis The new intelligence: The birth of the knowledge management industry. Knowledge management transfer strategies. Knowledge-engineering techniques. Innovation management. Data management. Content management. Business intelligence. Auditing knowledge management. Project management techniques.