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This book sets out to develop a policy design process that is more inclusive by creating space for emotions and feelings. Rather than focus solely on expert knowledge, it places the fears and hopes of citizens at the heart of policy design, to facilitate meaningful interactions between policymakers and the citizens they serve. Focusing particularly on evidence from Thailand, but drawing on case studies from around the world, the book argues that empathetic policy design is crucial to foster social learning and better-informed policies. It also focuses on how emotions can be incorporated into policy design, and how policymakers of the future might use these design processes to create and implement policies that will benefit all. The book will appeal to all those interested in public policy and policy design.
About the author
Piyapong Boossabong is a critical policy pracademic and Associate Professor in the School of Public Policy, Chiang Mai University, Thailand.
Summary
This book sets out to develop a policy design process that is more inclusive by creating space for emotions and feelings. Rather than focus solely on expert knowledge, it places the fears and hopes of citizens at the heart of policy design, to facilitate meaningful interactions between policymakers and the citizens they serve. Focusing particularly on evidence from Thailand, but drawing on case studies from around the world, the book argues that empathetic policy design is crucial to foster social learning and better-informed policies. It also focuses on how emotions can be incorporated into policy design, and how policymakers of the future might use these design processes to create and implement policies that will benefit all. The book will appeal to all those interested in public policy and policy design.
Report
This book is valuable for researchers, academics, practitioners, policymakers and students especially those focusing on international public policy studies. It offers critical insights that can add new methods in thinking about public policy design by emphasising emotionality and empathy. Researchers need to explore further the practical application of the methods and theories presented to improve the findings. In addition, integrating the book s ideas into practice could enhance both the impact and relevance of public policy in the future. (Astri Kusmarianti, Abdan Syakura and Irene Berta Meida Zalukhu, International Review of Education, Vol. 71 (4), 2025)
