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This book shows an innovative way for managers to gain a better understanding of emotions in teams and organizational units and thus positively influence agile development in the context of digital transformation of companies.
Digitalization does not just lead to technical changes. It dramatically changes the way employees work with each other as well as how executives play their roles. In an agile working environment, middle management in particular loses power, influence, and relevance, and customer relationships are subject to greater affectivity. The result is an increased emotionalization of the actors, which should be recognized and understood prior to designing the emotional landscape of the organization and to developing and implementing successful business models. The author introduces various conventional and AI-based instruments based on current research for handling emotions, supported by practical concepts.
About the author
Dr. Martin Kupiek works as an independent management consultant and lecturer combining academic knowledge with experience. For more than 25 years, he has been active as a consultant in the field of organizational change management and leadership development for medium-sized and large companies as well as international corporations. Currently, Dr. Kupiek advises companies from the ICT and automotive industries focused on introducing agile methods to dynamically meet the challenges of digital transformation
