Read more
Informationen zum Autor MICHELE A. PALUDI is Adjunct Professor of Psychology at Union College and President of Paludi and Associates. Klappentext A team of interdisciplinary experts provides an up-to-date review of current theories, empirical research, and management strategies that will help organizations address workplace bullying through both prevention and intervention. Workplace bullying is a serious issue that can lead to anxiety, depression, substance abuse, absenteeism, sleep disturbances, and post-traumatic stress syndrome. This book has a simple goal: to help employers see bullying-and stop it. It does that by providing organizations with best practices, management strategies for bullying prevention, and protocols for investigating bullying complaints. Part I of the book overviews workplace bullying, discussing incidence, psychological dimensions, and explanatory models. It looks at reasons bullies do what they do, at the difference between a tough boss and a bully, and at the cost of bullying for organizations. Equally important are the book's insights into the impact of bullying on employees. Everyday problems of employees targeted by bullies at work are illustrated, including the resulting psychological distress that can lead to suicide. Part II of the work focuses on prevention and coping and on legislation that protects employees, including Title VII of the 1964 Civil Rights Act. Finally, to help both employers and employees, the book offers sample anti-bully policies and bully awareness training programs, and also lists organizations concerned with workplace bullying. Inhaltsverzeichnis Series Foreword Michele A. Paludi Foreword Philip E. Poitier Acknowledgments Introduction Michele A. Paludi PART I: WORKPLACE BULLYING: PERSONAL REFLECTIONS, DEFINITIONS, AND IMPACT ON INDIVIDUALS AND ORGANIZATIONS 1. Toppling the Ivory Tower: Bullying in Higher Education: An Interview with the Researchers Martina L. Sharp-Grier and Jennifer L. Martin 2. Workplace Bullying: Concerted Activity as a Viable Solution Jerry Carbo 3. Toward an Understanding of Bullying in the Workplace to Mitigate Deleterious Effects Wesley S. Parks, Paula K. Lundberg-Love, Aimee Stewart, Ceselie McFarland, and Katherine Ann Scott 4. The Role of the Victim and the Perpetrator-Victim Relationship in Understanding Workplace Aggression Jennifer Bozeman and M. Sandy Hershcovis PART II: BULLYING ACROSS OCCUPATIONS AND ORGANIZATIONS 5. Prime Targets: Identity Markers as the Secret Rationale for the Preponderance of Bullying in Academe Jennifer L. Martin, Martina L. Sharp-Grier, and Kathleen Piker-King 6. Bullying in Health Care: A Hazard for Caregivers and Patients Susan Strauss 7. Service with a Smile Meets Customer with a Snarl: Implications for Worker Well-Being Lisa A. Marchiondo, Lilia M. Cortina, Harry S. Shannon, Ted Haines, Sybil Geldart, and Lauren Griffith PART III: BULLYING AND ORGANIZATIONAL CHANGE 8. Individual, Interpersonal, and Organizational Outcomes of Workplace Bullying Ashley A. Membere, Afra S. Ahmad, Amanda J. Anderson, Alex P. Lindsey, Isaac E. Sabat, and Eden B. King 9. Ally Training Kathleen Gargan and Christa Grant 10. How A College/University Campus Can Inform Students, Faculty, and Staff about Bullying: One Student's Perspective Lucas Lavera 11. Workplace Bullying: Campus Public Safety Role and Responsibility Ronald Matos PART IV: BULLYING ACROSS THE LIFE CYCLE: SCHOOLYARD BULLIES BECOME WORKPLACE BULLIES 12. Microaggressions: A Root of Bullying, Violence, and Victimization toward Lesbian, Gay, Bisexual, and Transgender Youth
