ITIL Service Operation

Klappentext The Service Operation Key Element Guide provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements. 'ITIL Service Operation' describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.

Product details

• Authors: Randy A. Steinberg, Randy Steinberg, Great Britain: Cabinet Office
• Publisher: STATIONERY OFFICE /HMSO
• Content: Book
• Product form: Paperback / Softback
• Publication date: 01.07.2012
• Subject: Social sciences, law, business > Business
• EAN: 9780113313631
• ISBN: 978-0-11-331363-1
• Dimensions (packing): 10.8 x 14 x 0.4 cm
• Subjects: Informatik; Vereinigtes Königreich, Großbritannien; Prozessmanagement; Management / Prozessmanagement; ITIL - IT-Infrastructure Library