ITIL Service Operation

Klappentext The Service Operation Key Element Guide provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements. 'ITIL Service Operation' describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.

Product details

• Authors: Great Britain: Cabinet Office, Randy Steinberg, Randy A. Steinberg
• Publisher: STATIONERY OFFICE /HMSO
• Languages: English
• Product format: Paperback / Softback
• Released: 01.07.2012
• EAN: 9780113313631
• ISBN: 978-0-11-331363-1
• Dimensions: 108 mm x 140 mm x 4 mm
• Subjects: Social sciences, law, business > Business; Informatik, Vereinigtes Königreich, Großbritannien, Prozessmanagement, Management / Prozessmanagement, ITIL - IT-Infrastructure Library