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Informationen zum Autor Denny McGeorge is Emeritus Professor in the School of Architecture and Built Environment at the University of Newcastle, Australia; an Honorary Professor at the University of New South Wales and a Visiting Professor at the University of Salford. Patrick Zou is Professor and Head of Discipline, Building and Construction Management at the University of Canberra, Australia. Prior to joining the University of Canberra, he was associate professor and director of the construction management and property program at the University of New South Wales, Australia. He is Guest Professor at Hunan University and Shenzhen University, and was Visiting Scholar at the National University of Singapore, University of Florida, Tsinghua University and Renmin University of China. Klappentext The construction industry faces continual challenges and demands, due to market conditions and coercion by governments, for improvements in safety, quality and cost control, and in the avoidance of contractual disputes. To meet these challenges construction enterprises need to constantly seek new directions and business models in construction management. A number of tools, methods and concepts have been developed and advocated as aids to achieving improved performance, but many in the industry find them confusing or are sceptical of their relevance.The third edition of Construction Management: New Directionsbrings together, in a single volume, detailed discussion of a range of contemporary management concepts which are relevant to the construction industry, including strategic management; benchmarking; reengineering; partnering and alliancing; enterprise risk management; total safety management; total quality management; value management and constructability. It provides a straightforward, accessible and objective account of these concepts, showing how they interrelate and can be used to improve the performance of the construction firm.This research based text will be essential reading for industry leaders and practitioners, as well as researchers, postgraduate and senior undergraduate students.From a review of previous editionsI am in no doubt that this book will quickly become a favourite among students and practitioners alike --Construction Manager Zusammenfassung Construction Management brings together, in a single volume, detailed discussion of a range of modern construction management concepts, and provides an objective account of these concepts, showing how they interrelate and can be used to improve the performance of the construction firm. Inhaltsverzeichnis Preface to Third Edition ix Acknowledgements xiii 1 The Culture of the Construction Industry 1 The book's contents 4 References 7 2 Strategic Management 9 Introduction 9 Overview 10 Strategic management process 12 Strategic management in construction 14 Paradoxes of strategic management processes in construction 17 Developing and implementing strategy in construction 18 Change management 19 Linking operational actions to strategy using a balanced scorecard 20 Stakeholder identification, analysis and consultation 22 Strategic management in action - a case study of Arup 25 An integrated strategic management framework 30 Conclusion 32 References 32 3 Benchmarking 35 Introduction 35 Definition of benchmarking 37 Historical development 38 Types of benchmarking 39 The process of benchmarking 42 The benchmarking team 54 Benchmarking Code of Conduct 55 Legal considerations 55 Benchmarking: The major issues 56 Case studies 59 Conclusion 61 References 62 4 Reengineering 65 Introduction 65 Reengineering: What's in a name? 67 Origins of reen...