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Informationen zum Autor Elizabeth Freedman, MBA, is an award-winning speaker, author, and owner of a corporate training and development firm. She works with organizations to transform their new professionals into successful employees, and her articles about work and life choices for students and young professionals are frequently featured on Collegeboard.com and TopMBA.com. She lives in Natick, Massachusetts, with her husband and son. Klappentext In this straight-talking guide! MBA Elizabeth Freedman—an expert in corporate etiquette—shares the rules of the workplace that only veterans know: survival secrets that will help you avoid the common mistakes that can sink careers at the gate. From getting a seat at the meeting table to dealing with a demanding boss! from talking salary in a performance review to what not to say at a business function! Work 101 tells you everything you need to know to master the (shameless) art of climbing the corporate ladder. • Manage the manager—how to survive any type of boss! including the Boss from Hell • Master the art of introduction—have them at hello! • Create winning e-mails that actually get read—and tips for avoiding on-screen blunders and other career-ending disasters • How to handle a "cube invader” • What not to order! wear! or say at a business lunch • The real rules for dressing business casual—what to wear and when • How not to be clueless about promotions and (bigger) bonuses • The five steps to employee-boss success—including the top-ten things to listen to and observe • How to avoid burning your bridges (and other great exit strategies)...and much! much more! The Unspoken Rules: Why Business Savvy Matters to Your Career —Nigel Tufnel, lead guitarist, This Is Spinal Tap EVEN IF YOU HAVEN’T SEEN THE HILARIOUS MOVIE This Is Spinal Tap, it’s worth mentioning that Nigel Tufnel, one of the lead characters, is about as dumb as a doorknob. But when it comes to learning the ropes at work, this aging, spandex-wearing rocker is right on the money: There really is a fine line between clever and stupid, between workplace intellect and ignorance, and ultimately, between career success and setbacks. For instance, consider Marci, age 24, an entry-level analyst at a top-tier consulting firm. A magna cum laude college graduate, former student government president, and volunteer for Habitat for Humanity, Marci seems like an employer’s dream, right? Right…except that Marci was recently admonished for her “poor work ethic” and received a less-than-stellar performance review from her boss. Turns out that Marci had arrived late at the office on a few occasions—only because things had been slow and there hadn’t been that much for her to do—and the boss had noticed. Too bad he hadn’t also noticed all of the times she’d stayed late at the office, come in early, and answered emails from her laptop at home. Unfortunately, Marci learned the hard way that most supervisors still want you at your desk by 9:00 am, slow day or not. She didn’t know that even though she was terrific 90 percent of the time, it was the other 10 percent that her boss seemed to remember when it came time for her performance review. In other words, she learned that ultimately, there is a very fine line between success and failure in the eyes of her boss—after all, it only took a few late mornings to undo the goodwill she had been working hard to build up for so many months. The “Fine Lines” of the Workplace She’s not the only one to learn that lesson. The truth is that many of us make mistakes in the early stages of our careers. It isn’t until we’ve been overlooked for an opportunity, passed by for a promotion, or even scolded by a supervisor that we begin to get a clue—but by then, the damage is already done. The reality is that the workplace is filled with “fine lines”—for instance, when do pe...
