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Drawing on Hayes's previous work in
Strategic Management for Academic Libraries, this professional reference addresses the unique circumstances and needs of public libraries and provides thorough guidance on how to manage change successfully in the community library environment. The volume provides a conceptual framework for strategic management, identifies its major concerns and relationships to the tactical and operational management of public libraries, discusses the particular problems and needs of community libraries, and details the assessment of the library's strategic position. The final section of the book offers extensive practical information for formulating and implementing strategic management in the public library setting.
Public libraries must operate in a time of increasing change, both within the library community and throughout the larger social and economic environments in which the library must function. All community libraries, regardless of size, must prepare for the strategic changes that are occurring, such as the National Information Infrastructure and the onrush of electronic information. Planning for change is not enough. Change must be managed strategically, through the library's recognition of its needs and objectives in relationship to the shifting contexts in which it must operate.
This professional reference is a comprehensive guide to the strategic management of change in community libraries. Drawing on Hayes's work in
Strategic Management for Academic Libraries, this volume addresses the unique circumstances and needs of public libraries and provides thorough guidance on how to manage change successfully in the community library environment. The volume provides a conceptual framework for strategic management, identifies its major concerns and relationships to the tactical and operational management of public libraries, discusses the particular problems and needs of community libraries, and details the assessment of the library's strategic position. The final section of the book offers extensive practical information for formulating and implementing strategic management in the public library setting.
Sommario
Preface
ConceptsDefinitions, Objectives, Alternatives
Top Management Responsibility
Strategic Issues for the Community Library
ContextsThe Context of Community Problems and Needs
The Context of Users and Their Needs
The Context of the Environment
Techniques for AssessmentAssessing the Strategic Position
Visualizing the Future
Costing Library Operations and Services
Fine Structure of Community Information Economies
Bibliography
Index
Info autore
ROBERT M. HAYES recently retired from his position as Dean of the Graduate School Library and Information Science at UCLA. He holds a doctorate in mathematics and has published several books on libraries and automated information systems. In addition to a number of academic appointments, he has worked for the National Bureau of Standards, Hughes Aircraft, National Cash Register, and Magnavox Research Laboratories.Virginia A. Walter is Professor and Chair, Department of Information Studies, Graduate School of Education and Information Studies, University of California, Los Angeles. She is also the author of a number of books on children's literature and services.