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Informationen zum Autor Catherine McCabe, Fiona Timmins Klappentext Nurses need highly developed skills in order to communicate sensitively and collaboratively, across a wide range of media, with patients, clients, and colleagues from a variety of backgrounds. This textbook offers a comprehensive introduction to essential communication skills with an emphasis on practical application within modern healthcare settings. Supporting students and practitioners in developing a patient-centred and therapeutic framework for communication, it features research from a wide range of healthcare contexts, and provides exercises and action plans to help nurses integrate psychological and healthcare communication theory into their day-to-day professional practice. Renowned for its clear, accessible and engaging guidance, this is an indispensable textbook for all undergraduate nursing students. New to this Edition: - A new chapter on collaborative communication - New material on diversity - Revised and updated throughout to provide contemporary case studies, the latest literature, original theories and models, and skills development Zusammenfassung Supporting students and practitioners in developing a patient-centred and therapeutic framework for communication, it features research from a wide range of healthcare contexts, and provides exercises and action plans to help nurses integrate psychological and healthcare communication theory into their day-to-day professional practice. Inhaltsverzeichnis PART I: THE THEORETICAL FOUNDATIONS OF COMMUNICATION IN NURSING 1. Communication Theory 2. Nursing Theory 3. Effective Communication PART II: THE COMMUNICATION PROCESS IN NURSING 4. Communication Skills 5. Barriers to Effective Communication 6. Conflict 7. Collaborative Communication 8. Communicating in Difficult Situations PART III: THE DEVELOPMENT OF THERAPUTIC COMMUNICATION SKILLS 9. The Role of Personal Self-awareness in Developing Therapeutic Communication Skills 10. Experiential Learning ...
