Fr. 119.00

Organizational Report Cards

English · Hardback

Shipping usually within 3 to 5 weeks

Description

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In recent years, consumers, professional organizations, government officials, and third-party payers have become increasingly concerned about how to assess the quality of the services provided by organizations in both the private and the public sectors. One new approach is the organizational report card, which compares the performance of organizations such as public schools, colleges, hospitals, and HMOs.


About the author

William T. Gormley, Jr., is Professor of Government and Public Policy, Georgetown University.David L. Weimer is Professor of Public Policy and Political Science, University of Rochester.

Summary

This text offers a study of organizational report cards. It discusses the circumstances under which they are desirable alternatives to other policy instruments, such as regulation; how they should be designed; who is likely to use them and for what purpose; and the role of government.

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