Leading Through Uncertainty - How Umpqua Bank Emerged From Great Recession Better Stronger Than

"From the CEO of Umpqua Bank, the essential leadership practices that allowed the West Coast's largest independent community bank to emerge from the economic crisis even stronger than before. In this follow-up to the successful Leading for Growth, UmpquaBank CEO Ray Davis shares the tactics and strategies that have allowed Umpqua to grow and succeed in the toughest economic environment. The results are clear: despite years of economic uncertainty, Umpqua has continued its upward trajectory--expanding from five locations in 1994 to more than 200 today. Davis's approach can help leaders recalibrate their approaches, no matter what the industry or market upheaval they face. In Leading Through Uncertainty, Davis shares a concise set of smart, actionable leadership practices that leaders can use to navigate their businesses and teams through difficult times. These include focusing on honesty and transparency, motivating and inspiring employees, building an outstanding corporate reputation, paying attention to details, and more. By showing leaders how to maintain a clear value proposition and strong leadership, Leading Through Uncertainty will help any company secure a lasting foothold in any economy"--

List of contents

Foreword by William C. Taylor ix
 
Introduction: The Great Uncertainty xiii
 
PART 1 LEADING YOURSELF
 
Chapter 1: The New Normal 3
 
Chapter 2: The Truth, Nothing But the Truth 23
 
Chapter 3: Problems and the Healing Process 39
 
Chapter 4: Control and Uncertainty 51
 
Chapter 5: Exercise Your Intuition 65
 
PART 2 LEADING YOUR ORGANIZATION
 
Chapter 6: Be Really Good at the Basics 81
 
Chapter 7: The Value of a Value Proposition 91
 
Chapter 8: Be Available 103
 
Chapter 9: Motivate and Inspire 113
 
Chapter 10: Leverage Your Assets 125
 
PART 3 LEADING THE WAY
 
Chapter 11: Reputation Counts 137
 
Chapter 12: Create Buzz (But Manage Crisis) 147
 
Chapter 13: Build Momentum 161
 
Chapter 14: Practice Incremental Evolution 171
 
Conclusion: Lead On 181
 
Notes 185
 
Acknowledgments 191
 
About the Authors 193
 
Index 195

Report

"Ray and his colleagues have remained true to their values, their belief system, their distinctive point of view about what their company could be and the role it could play in their customers' lives. In a book filled with powerful insights, pragmatic takeaways, and colorful stories, this to me is Ray's ultimate lesson, and one that applies in good times and tough times."
--From the Foreword by William C. Taylor
 
"I've always believed that great leaders know when to stay the course, adjust, and reinvent. Ray Davis articulates this and much more in Leading Through Uncertainty, helping leaders understand the importance of outlining a vision and strategy. Ray's smart and practical thoughts on leadership provide great insight, and leaders at all levels will benefit from reading this book."
--John Chambers, chairman and CEO, Cisco
 
"Ray Davis understands the complexities of leading effectively regardless of the economic environment. The advice in Leading Through Uncertainty is excellent and will improve both your leadership skills and results."
-- Tim Boyle, president and CEO, Columbia Sportswear
 
"Ray Davis's Leading Through Uncertainty is thoughtful, insightful, and--perhaps most importantly--fundamentally practical. For those who want to make a difference in their organization, this is a must-read."
--Diana Oreck, vice president, Ritz-Carlton Leadership Center
 
"Not many companies can say they've emerged from the economic environment of the past few years stronger than they were before it began. Ray Davis can. In Leading Through Uncertainty, he shares the real-world insight and business practices that today's leaders need to navigate the uncertainty and opportunity of the 21st century economy."
--Gary Hamel, author, What Matters Now
 
"Ray Davis is that rare combination: a visionary with the straightforward voice of a pragmatist. He understands that today's companies must be flexible, transparent, and customer-centric--and Leading Through Uncertainty provides a clear roadmap for anyone in a leadership position on how to get there."
--Ed Herlihy, partner, Wachtell Lipton

Product details

• Authors: Raymond P Davis, Raymond P. Davis, Davis Raymond P.
• Publisher: Wiley, John and Sons Ltd
• Languages: English
• Product format: Hardback
• Released: 20.12.2013
• EAN: 9781118733028
• ISBN: 978-1-118-73302-8
• No. of pages: 224
• Subjects: Social sciences, law, business > Business > Management; Management, Führung, Business & management, Wirtschaft u. Management, Management f. Führungskräfte, Management / Leadership