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Informationen zum Autor Jim Kouzes and Barry Posner are authors of the award-winning and best-selling books, The Leadership Challenge, A Leader's Legacy, The Truth About Leadership , and Credibility , as well as the widely used Leadership Practices Inventory (LPI) . The launch of LPI Online , combined with their other publications, truly make them the most trusted source on becoming a better leader. Klappentext All too often, simple acts of human kindness are often overlooked and under utilized by people in leadership roles. Advising mutual respect and recognition of accomplishments, Encouraging the Heart shows us how true leaders encourage and motivate those they work with by helping them find their voice and making them feel like heroes. Recognized experts in the field of leadership, authors James Kouzes and Barry Posner show us that, through love, leaders can encourage, and indeed allow those around them to be their very best. Both practical and inspirational, Encouraging the Heart gives readers a thoughtful approach to motivating individuals within an organizational structure.Read Chapter 3 or Chapter 12, or see The Encouragement Index. Zusammenfassung Number one motivating factor in worker performance is not monetary compensation, but respect and recognition of personal effort. The authors show how to pin down the key to unlocking the high achiever in this warm and full of insight work, enabling managers to continuously inspire extraordinary performance Inhaltsverzeichnis Introduction xi PART ONE 1 The Heart of Leadership 3 2 The Seven Essentials of Encouraging 15 3 The Encouragement Index 33 PART TWO 4 The First Essential: Set Clear Standards 45 5 The Second Essential: Expect the Best 61 6 The Third Essential: Pay Attention 73 7 The Fourth Essential: Personalize Recognition 89 8 The Fifth Essential: Tell the Story 99 9 The Sixth Essential: Celebrate Together 113 10 The Seventh Essential: Set the Example 129 PART THREE 11 Finding Your Voice 145 12 150 Ways to Encourage the Heart 151 Notes 177 Acknowledgments 187 The Authors 191 Index 195 ...
Inhaltsverzeichnis
Introduction xi
PART ONE
1 The Heart of Leadership 3
2 The Seven Essentials of Encouraging 15
3 The Encouragement Index 33
PART TWO
4 The First Essential: Set Clear Standards 45
5 The Second Essential: Expect the Best 61
6 The Third Essential: Pay Attention 73
7 The Fourth Essential: Personalize Recognition 89
8 The Fifth Essential: Tell the Story 99
9 The Sixth Essential: Celebrate Together 113
10 The Seventh Essential: Set the Example 129
PART THREE
11 Finding Your Voice 145
12 150 Ways to Encourage the Heart 151
Notes 177
Acknowledgments 187
The Authors 191
