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Informationen zum Autor The Author JAY R. GALBRAITH is professor emeritus at the International Institute for Management Development (IMD) in Lausanne, Switzerland. He is also senior research scientist at the Center for Effective Organizations at the University of Southern California. He is the author or coauthor of several books, including¿ Designing the Global Corporation and Designing Your Organization , both from Jossey-Bass. Klappentext ORGANIZATION STRUCTURES DO NOT FAIL, says Jay Galbraith, but management fails at implementing them correctly. This is why, he explains, the idea that the matrix does not work still exists today, even among people who should know better. But the matrix has become a necessary form of organization in today's business environment. Companies now know that if they have multiple product lines, do business in multiple countries, and serve many customer segments through a variety of channels, there is no way they can avoid some kind of a matrix structure--and the question most are asking is "How do we learn how to operate the matrix effectively?" In Designing Matrix Organizations That Actually Work , Galbraith answers this and other questions as he shows how to make a matrix work effectively. Drawing on his forty years of experience in studying and consulting with matrix organizations, Galbraith first defines what they are, tells why they are chosen, and explains why there have been failures. He provides for a complete design of the matrix organization using his Star Model, a tested framework that aligns changes in structure, processes, rewards, and people practices. The Star Model consists of policies that leaders can control and that can affect employee behavior. It shows that managers can influence performance and culture--but only by acting through the design policies that affect behavior. In order to make a matrix work, the author reveals, good relations between departments are needed, planning processes are necessary to get aligned goals, the aligned goals must go into the reward system, and people who are matrix savvy must be selected and developed. Using examples from IBM, Nokia, Procter & Gamble, and other successful corporations, he clearly illustrates the planning processes, reward systems, and human resources practices of successful implementers of the matrix. Zusammenfassung Based on 40 years of experience as an academic and consultant in organization design! expert Jay Galbraith explains what a matrix organization is! why you would choose to implement the matrix structure! and how to implement the matrix design successfully. Includes the Star Model! which provides for a complete design of the matrix organization. Inhaltsverzeichnis Preface viii Introduction: Matrix Organizations: What Are They? Where Did They Come From? 1 What Is a Matrix? 3 What Are the Origins of the Matrix? 7 What Happened? 10 The Star Model 12 Implications of the Star Model 17 Part One: Simple Matrix Organizations 21 1. Simple Matrix Structures 25 Two-Dimensional Structures 25 Pharmaceutical R&D Lab Example 35 Summary 40 2. The Two-Hat Model 41 What Is the Two-Hat Model? 41 Examples of Two-Hat Structures 44 Summary 50 3. The Baton Pass Model 51 The Consumer Goods Model 51 The Pharmaceutical Model 54 Summary 63 4. The Matrix Within a Matrix 65 Design Challenges of the Matrix Within a Matrix 65 Matrix Within a Matrix at the Corporate Level 69 Mars Pet Food Example 70 Summary 73 5. Balancing Power and Defining Roles 75 Designing Power Bases 75 Roles and Responsibilities 82 Summary 85 Part Two: Complex Matrix Structures 87 6. The Three-Dimensi...
