Collaborative Intelligence

Zusatztext 57523308 Informationen zum Autor J. Richard Hackman is the Cahners-Rabb Professor of Social and Organizational Psychology at Harvard University. He resides in Bethany! Connecticut and Cambridge! Massachusetts. Klappentext Intelligence professionals are commonly viewed as solo operators. But these days intelligence work is mostly about collaboration. Interdisciplinary and even inter-organizational teams are necessary to solve the really hard problems intelligence professionals face. But the potential is often wasted when these teams devolve into wheel-spinning! contentious assemblies that get nothing done. Or members may disengage from a team if they find its work frustrating! trivial! or a waste of their time. Even teams with a spirit of camaraderie may take actions that are flat-out wrong. But there is also good news. This book draws on recent research findings as well as Harvard Professor Richard Hackman's own experience as an intelligence community researcher and advisor to show how leaders can create an environment where teamwork flourishes. Hackman identifies six conditions - such as establishing clear norms of conduct and providing well-timed team coaching - that need to be in place for a team to perform superbly. Although written explicitly for intelligence! defense! crisis management! and law enforcement professionals! this book is valuable for improving team success in all kinds of teams in business! government! and nonprofit enterprises. INTRODUCTION The Challenge and Potential of Teams Intelligence professionals commonly are viewed as solo operators. Here is an analyst, alone in a cubicle at Langley, calling up images and reports on a secure computer, consulting historical materials on the cubicle shelf, thinking deeply about the implications of ambiguous but worrisome recent developments. There is an undercover officer making seemingly casual social contacts overseas to identify locals who might have access to useful information—and then inducing the most promising of them to share what they know or can find out. And down there is a clandestine service trainee, straining to acquire the knowledge and skills of the trade, worried about washing out, unsure about having what it takes for a successful career in intelligence. Engaging images such as these are the stuff of spy novels and movies. They sometimes even are accurate. But that’s not how it generally happens. Although there are indeed many heroic individuals in the intelligence community, most intelligence work actually involves extensive and intensive collaboration with others—with colleagues in the intelligence community to be sure, but also with outsiders such as people from other government agencies, academic researchers, and employees of private-sector organizations. The analyst activates a network of contacts both inside and outside government for ideas about what those worrisome developments might portend. The clandestine officer works with a team to cultivate and exploit sources of information. Even in training—which is still more individually focused than real intelligence work—instructors are discovering the pedagogical power of team exercises in which trainees may learn as much from teammates as from their teachers. So we have across the intelligence community fusion teams, training teams, special activities teams, networked collaborations, management teams, scientific teams, and more. Moreover, as electronic technologies for communication and coordination become more powerful and pervasive, teamwork-at-a-distance is becoming more the rule than the exception. Teams are everywhere in the community, and they make a difference. Teams have great potential for solving hard problems in challenging contexts. They obviously bring more knowledge, skill, and experience to the work than any single individual could. They provide flexibility in how membe...

Produktdetails

• Autoren: J. Richard Hackman
• Verlag: Berrett Koehler Publishers
• Sprache: Englisch
• Produktform: Fester Einband
• Erschienen: 16.05.2011
• EAN: 9781605099903
• ISBN: 978-1-60509-990-3
• Seiten: 240
• Abmessung: 162 mm x 241 mm x 21 mm
• Thema: Sozialwissenschaften, Recht,Wirtschaft > Wirtschaft